Instructions regarding Covid-19

Last updated on 2.2.2021

How do you prevent the spread of Covid-19?

The five essential rules to follow at all times as set by THL are;

  1. If you get symptoms, go get tested for coronavirus and otherwise stay at home.
  2. Keep a distance of more than 2 metres to other people.
  3. Maintain good hand hygiene and follow the coughing etiquette.
  4. Wear a mask when you cannot keep a safe distance from others.
  5. Download the Koronavilkku app.

Koronavilkku is a contact tracing app produced by the Finnish Institute for Health and Welfare (THL) to help you find out whether you may have been exposed to coronavirus. If you have a coronavirus test and are diagnosed as infected, you can use the app to share this anonymously with those you have been in close contact with. Your privacy is strongly protected.

We strongly recommend downloading the Koronavilkku app to help with contact tracing. 

More information about Koronavilkku and how to download it can be found here:

More information on preventing the spread of Covid-19 can be found here:
THL: Transmission and Protection – Coronavirus

Do you suspect a coronavirus infection?

If you suspect you have any signs of the coronavirus, conduct a symptom assessment on The Omaolo online service will provide you with instructions on how to proceed based on your symptoms. 

  • If your symptoms are mild, the service will assist you to book an appointment for a coronavirus test. You will receive an appointment reminder by SMS.
  • If your symptoms are severe, your situation will need to be assessed by a healthcare professional. In this case, you can send the results of your symptom assessment to a professional, who will then contact you.

How to book an appointment for a coronavirus test?

If you don’t have Finnish online banking codes or mobile ID, you can book an appointment by phone. You can find contact information for this purpose below.

If you cannot wait for the Coronavirus Helplines to open or need assistance with an urgent health concern, please contact the nationwide 24/7 Medical Helpline at tel. 116 117. 

In the event of an emergency, call 112.


Helsinki’s Coronavirus Helpline is open every day of the week from 8 am to 6 pm. If the Coronavirus Helpline is closed for the day and your symptoms are mild, please wait until the following day and try again.

Tel. +358 9 310 10024


Espoo’s coronavirus helpline is open from Monday to Friday from 7am to 6pm and on Saturday and Sunday from 9am to 3pm. In the evening, call the Medical Helpline, tel. 116 117.

Tel. +358 9 816 34600

Have you been exposed to someone with Covid-19?

In case you have been exposed to someone infected with Covid-19, you should self-quarantine at home for two weeks (14 days). In this case, the authorities of your municipality should contact you when doing contact tracing and tell you when your quarantine is over. During this period, you should monitor your health closely and get tested for Covid-19 if you have any symptoms of an infectious disease. 

Even if you do get a negative test result within the time of your self-quarantine, you need to limit your contacts until the quarantine period is over to avoid unknowingly spreading the disease. 

We highly recommend downloading the Koronavilkku App, which will notify you if someone you have spent time in close proximity with has tested positive. This is an efficient way to stay aware of your own situation and surroundings. 

More information on self-quarantining and isolation can be found here:

THL: Quarantine and isolation

Have you tested positive for Covid-19?

In case you have tested positive for Covid-19, you should self-isolate and follow the instructions given to you by health care professionals. If your symptoms are mild and you are not a part of a high-risk group, it is possible to stay at home. If your symptoms significantly worsen, you need to contact your local health care center. In case of an emergency, always call 112.

More information on treatment of coronavirus can be found here:

THL: Treatment of coronavirus and instructions for the infected